4.2/5
Average call quality rating across the platform
Cloud phone system
Stop losing leads to dropped calls and dead air.
Switchboard is the browser dialer built for Medicare, ACA and Final Expense floors, from $40/agent.
- No hardware, no desk phones
- Works on any laptop browser
- Cancel or change seats any time
200+
Live calls delivered to agents across the US last week
Security your compliance team can sign off
Calls, recordings and payments run on cloud and telephony infrastructure certified to SOC 2 Type II, ISO 27001 and PCI DSS Level 1.
SOC 2 Type II
Independently audited security, availability and confidentiality controls.
ISO 27001
Certified information security management across the hosting platform.
PCI DSS Level 1
Card payments handled on Level 1 certified payment infrastructure.
Browser softphone
Inbound and outbound calling from any tab, with a direct number and extension for every agent.
Live presence
See who is online, on a call, on lunch or away — across your whole floor, in real time.
Recording & transcripts
Every call recorded, transcribed live and summarised the moment it ends.
Call intelligence
Talk time, close rates, agent leaderboards and a searchable archive of every conversation.
Roles & compliance
Agency and client organizations, role-based access, consent capture and disclaimer playback.
Live transfers
Buy screened Medicare, ACA and Final Expense transfers and take them straight in the dialer.
Built for the way you sell
Switchboard runs insurance floors, outbound call centres and lead-buying teams. Pick the one closest to your business.
Who is behind Switchboard
Switchboard is built by SPRK Technologies, a veteran-founded company operating since 2023 (as LeadGen360, rebranded to SPRK in 2025).
Since 2023
Operating as an insurance lead-generation company before we built the dialer our own agents needed.
Veteran-founded
Co-founded and engineered by a U.S. Air Force veteran, alongside an insurance operator working in the industry since 2007.
Certified infrastructure
Calls, recordings and payments run on SOC 2 Type II, ISO 27001 and PCI DSS Level 1 certified platforms.
Live in three steps
1
Create your account
Pick a plan and you are inside the dialer the same day.
2
Claim your number
Search by area code and activate a direct line instantly.
3
Start calling
Dial, record, transcribe and track every conversation.
Be ready for Monday’s calls.
Sign up before Friday at 12pm Eastern, complete onboarding, and your team can start calling Monday.